Privacy policy.

Olive Casting understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Use of the Website

By accessing or using the Website, you agree to the terms of this Policy. If you do not agree with any of these terms, please do not use the Website. This Policy only applies to data collected on the Website and does not apply to websites of affiliated/third party companies. 

How We Collect Data

We collect information about you in two ways. One, we collect personal identification information provided to us directly by you, such as when you apply to join the agency via the application form, place a booking, send a brief, use our contact form and/or email address or request information from us. Two, we automatically receive information from your browser, including but not limited to your Internet protocol (IP) address, information about your browser, “cookie” and “web beacon” or “web bug” information. We may also receive your data indirectly from the following sources: Facebook, Instagram, TikTok, LinkedIn, YouTube and Twitter.

Cookies and Web Beacons/Web Bugs

A cookie is a very small file sent to your web browser by a website’s server to process information more efficiently. A cookie file can contain information such as user ID that the Website uses to track the pages you have visited, however the only personal information a cookie can contain is information you supply yourself. Cookies cannot read data from your hard drive, destroy files, or send viruses. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Website. You can set your browser to reject a cookie. If you do so, you will still be able to use the Website, but you may be limited in some areas of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website. For more information about cookies and how to turn them off, please visit the Interactive Advertising Bureau’s website at http://www.allaboutcookies.org

A web beacon or web bug is a file used to monitor your journey around a single website or collection of websites. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a website. Being able to recognise you enables us to make the Website more user friendly.

How the Data Collected is Used

We generally use information provided by you to enhance your experience of the Website, to customise the content you see, to fulfil your requests for services, to improve our services, to contact you, and to gather and review statistical information. By providing us with your details, you agree that we may send you marketing and promotional material or other information about our services. We may use tracking information that is automatically sent to us to determine which areas of our Website are the most/least popular based on traffic to those areas. We do not track what individual users read but rather how well each page of the Website performs overall which helps us continue to build a better service for our users.

Information Sharing and Disclosure

We may disclose your information to third parties under the following circumstances:

- Where, in order for us to provide our services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These will include, for example, delivery organisations and mailing houses. In these circumstances, we will take all steps reasonably necessary to ensure that your information will be used in a manner consistent with the Policy;

- In response to subpoenas, court orders, or legal proceedings, or to establish or exercise our legal rights or defend against legal claims. Where it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats, violations of our terms and conditions, or as otherwise required by law.

- We may pass aggregate information on the usage of the Website to third parties but this will not include information that can be used to identify you.

- Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Use of Your Information Outside the European Economic Area (“EEA”)

The information you provide to us will be held on our computers, phones and secure servers located in the UK and may be accessed by or given to our staff or other third parties who may be located outside the EEA. These parties act for us for the purposes set out in the Policy or for other purposes approved by you. Please note that if you submit your data to us, you will be giving your consent to the data being transferred outside the EEA.

Countries outside the EEA and the USA do not always have strong data protection laws. However, we will always take reasonable steps to ensure that your information is used by third parties in accordance with this Policy.

Security and Data Retention

We endeavour to protect personal information under our control in order to prevent the loss, misuse, unauthorised access, disclosure or alteration of your information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will retain your information for a reasonable period as long as the law requires. 

Links to Other Websites

The Website may contain links to other websites that are owned and operated by third parties. We have no control over these linked websites, all of which have separate privacy and data collection practices. Please be aware that we cannot guarantee or be responsible for the data collection practices of such other websites. We encourage you to read the privacy statements for those linked websites.

Privacy of Children

The Website is not designed for or directed to children. As such, we do not intend to collect and will not knowingly collect any personal information from children below the age of 16 without parental consent. If you are under 16, you must ask your parent or guardian before you send any information to us or ask us to email anything to you. By sending us any information or asking us to send you information you are confirming that you have received the informed consent of your parent or guardian. Parents are encouraged to review their children’s email and internet activities to ensure that the Website is being used by their child in accordance with parental consent and this Policy. Should parents wish to access their children’s personal information held by us, they should contact the Privacy Policy Manager at hello@olivecasting.com 

Accessing and Updating

You are entitled to see the information that we hold about you or your child and you may ask us for a copy of such information. We may charge you a small administration fee of £10 for providing you with these details. If you believe that any of the data we hold about you has changed or is incorrect, please ask us to change or update such data by contacting, the Privacy Policy Manager at hello@olivecasting.com 

Your Data Protection Rights

You may choose to stop receiving communications from us at any time. To request removal from our mailing list, to access your personal information or to ask us to remove your personal information from our database, please send a message with your request to the Privacy Policy Manager at hello@olivecasting.com 

Changes to Our Privacy Policy

We reserve the right to modify the Policy at any time without notice (for example, if the law changes). Any changes will be immediately posted on the website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up-to-date. 

Questions and Contacting Us

If you have any comments or questions relating to our use and/or collection of your information, or your use of the Website please contact the Privacy Policy Manager at hello@olivecasting.com